Help & policies.

Shipping

Standard delivery estimates and charges are shown at checkout. Dispatch timing begins after payment confirmation and may vary for made-to-order pieces.

Returns

Contact us promptly if a standard product arrives damaged or incorrect. Eligibility, timelines and return instructions should be confirmed in the final legal policy before launch.

Customized and corporate orders

Custom work enters production after written approval. Personalized goods are generally not returnable unless damaged or materially different from the approved specification.

Privacy

Explain what customer and enquiry information is collected, why it is needed, how long it is retained and which service providers receive it. Replace this starter copy with reviewed legal text.

Terms of use

Replace this starter section with the final trading terms, governing law, intellectual-property terms and contact details approved for the business.